Privacy Policy

Effective Date: 02 October 2025

At The Mae Edit, we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, store and share your personal information when you visit or make a purchase from our website www.themaeedit.com.au.

1. What We Collect

When you interact with our website or make a purchase, we may collect the following information:

Your name, address, email address and phone number
Billing and shipping address
Payment information (e.g card details via secure third-party processors)
Order history and purchase preferences
IP address and browser data
Any information you provide through contact forms, surveys, or customer support

2. How We Use Your Information

We use the personal information we collect to:

Fulfill your orders and process payments
Communicate with you about orders, updates, and promotions
Improve your website experience
Respond to customer service requests or product inquiries
Comply with legal obligations
Send newsletters and offers - only with your consent

3. How We Store and Protect Your Data

Your personal information is stored by securely using industry-standard encryption and access control. We take reasonable steps to:

Protect your data from misuse, loss, unauthorised access, modification or disclosure
Limit access to only necessary staff and third parties for the purpose of order fulfilment or support

4. Third-Party Services

We may share your information with trusted third-party providers such as:

Payment gateways (e.g. Shopify, Square, Afterpay, Paypal)
Delivery and shipping services
Marketing platforms (e.g. email and SMS marketing)
Analytics providers (e.g. Google Analytics)
5. Cookies

Our website uses cookies and similar technologies to enhance your shopping experience. Cookies help us:

Remember your preferences
Understand website traffic
Offer targeted promotions

You can choose to disable cookies through your browser settings, but this may affect site functionality.

6. Your Rights

Under the Australian Privacy Principles, you have the right to:

Access the personal information we hold about you
Request corrections if any data is inaccurate
Withdraw your consent to receive marketing emails at any time

To exercise any of these rights, contact us at:

info@themaeedit.com.au

7. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. Any updates will be posted on this page with the revised date.

9. Contact Us

For any questions or concerns about this policy or how your data is handled, please contact us: